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BA-EXPERTS combines years of business analysis (BA) experience with an innovative approach to helping "anyone wearing the BA hat" improve their business analysis results, skills, and processes. Through its principals, instructors, coaches, mentors, and instructional designers, BA-EXPERTS’ training programs will greatly improve your business analysis outcomes.

We provide targeted Agility for your project

As a business analysis skill-building organization, we strive to maximize the quality and minimize the cost of defining the information technology solutions your organization needs and deserves.

The Principals

Angela and Tom Hathaway (previously Hathaway & Associates, Inc. and Requirements Solutions Group, LLC) founded BA-EXPERTS in 2011. As a team, Angela and Tom have trained, consulted, mentored and coached thousands of business analysts around the world for organizations from small businesses to Fortune 100. Hundreds of current and past customers include TIAA-CREF (Financial), Cathay Pacific (Airline), Emirates Airlines, Berkley Technology Solutions, Manitoba Telecom Services (Telecommunications), Starwood Hotels and Resorts (Hospitality), government agencies, and a myriad of organizations spanning all sizes and industries. Our training, consulting, and mentoring efforts have saved our customers around the world millions and can help your organization improve its business analysis practices.

Our Business Analysis Philosophies

Business Analysis is Methodology-neutral

Whether you use a Waterfall, Spiral, Iterative, or Agile System Development Methodologies (SDM), the fundamentals of business analysis are essential to project success. SDMs do not change business analysis techniques and deliverables. They do change who does business analysis, when they do it, the level of detail of the results, and how they label the outcome. Whereas traditional (Waterfall, Spiral, and Iterative) methodologies need Business, Stakeholder, Solution, and Transition Requirements, the Agile terminology calls for Themes, Business Epics, and User Stories.

Business Analysis Is a Business Process

The true purpose of business analysis is to define a future of your organization that will allow it to achieve goals and objectives established by the organization’s leaders. Although often associated with IT (Information Technology), business analysis is a business process regardless which organizational unit performs it. There are actually three distinct levels of business analysis activities that someone in your organization needs to do well to make your organization become what you want it to be. Each level of business analysis needs an appropriate set of business analysis techniques to succeed.

Strategic Business Analysis

(aka: Enterprise Analysis) is the ongoing activity of identifying improvement opportunities by ensuring that projects are aligned with business goals and objectives as defined by senior management for the organization. The outcome of strategic business analysis is a scoped set of business requirements (traditional) or Themes and Business Epics (Agile) for individual projects.

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Tactical Business Analysis

ensures that the results of individual projects (traditional) and continuous development efforts (Agile) address all stakeholder needs and wants. Common outcomes of tactical business analysis are decomposed Business Epics and User Stories (Agile) or effective Business and Stakeholder Requirements (traditional).

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Operational Business Analysis

identifies Solution Functional and Transition Requirements (traditional) or Story Details (Agile). This level of detail is specific to an application, whether it is under development (Agile), in maintenance, or a pre-installed package.

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Business Analysis is a Process

Business Analysis defines future information technology (IT) solutions — without definition, any solution has to be accepted.