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Recent Posts

How to Discover Missing Processes and Data
April 22, 2015

Once you have exploded a process on your data flow diagram to a lower level of detail, you need to balance the two levels to ensure completeness and avoid missing pieces early in the project when it is still cheap to add them. Waiting until later in the process to discover them has proven to be a very expensive endeavor. This KnowledgeKnugget™ introduces a simple but effective method for balancing the levels that automatically reveals overlooked data flows and sometimes even entire processes.

Data Flow Diagramming by Example
April 1, 2015

Learn about Data Flow Diagrams (DFD) and Rigorous Physical Process Models (RPPM), what they are, why they are important, and who can use them. The book presents a simple, easy-to-learn approach for creating these diagrams from an interview with a Subject Matter Expert (SME). You will learn when, why, and how to create a context diagram and how to get from the context level to individual process and detailed data specifications.

What Is Exploding or Leveling Processes on a DFD
March 30, 2015

Exploding or levelling a process on a Data Flow Diagram is a revealing exercise for the one wearing the BA hat AND for the subject matter experts that live the process. It is a critical technique for anyone who wants to analyze an existing situation, define the requirements for improvements, and understand the consequences of changing a process. This KnowledgeKnugget™ presents a simple, repeatable, step-by-step approach to drilling down into a process at any level.

Identifying Internal Processes for a DFD
February 13, 2015

Levelling or exploding a process on a DFD reveals the internal details of how the process works and sets the stage for process analysis for requirements discovery. Identifying the internal processes is a critical first step to exploding a process.

From Rigorous Physical Process Model to Context-Level DFD
February 3, 2015

A simple Rigorous Physical Process Model is a fantastic tool for initiating a discussion about a potential project. Converting an RPPM to a Context-Level Data Flow Diagram (DFD) is also a simple but critical step in the early project discussion.

Drawing a Rigorous Physical Process Model
January 13, 2015

Creating a Rigorous Physical Process Model is a revealing, early-project activity for any IT project involving software that the business community will use. This diagram triggers areas of the human brain that mere words cannot and allows all viewers to visualize the movement of material and data through the organization.

Series: How to Write Effective Requirements
October 18, 2014

This series offers guidelines for improving your requirements writing skills. You can access to over 20 online exercises that allow you to test your understanding of the presented techniques. It includes the content of our eCourses "Writing Better Requirements in Plain English", "Requirements Analysis Destroys Ambiguity", and "Exposing Functional and Non-Functional Requirements".

How Can BASE (Business Analysis Skills Evaluation) Help You?
October 14, 2014

Our Business Analysis Skills Evaluation (BASE) is a versatile tool for identifying your group’s skill gaps. Based on our extensive experience teaching and working with […]

eWorkbook: How to Write Effective Requirements for IT-Solutions
October 10, 2014

Requirements for information technology (IT) solutions come in different flavors, yet all share the goal of defining (at an appropriate level of detail) the features, functions, qualities, and usage of a future application. Effective, well-written requirement statements achieve that goal in terms that both the business and IT communities understand and support. Requirements are the language in which the business community communicates its needs to those responsible for delivering information technology.

Part III of How to Write Effective Requirements for IT-Solutions
October 8, 2014

Interactive – Self-paced – Online Exposing Functional and Non-Functional Requirements Translating Business Needs into Solution Details Price:   $49 Available at: Duration: 1.5 – 2 hours […]

Part II of How to Write Effective Requirements for IT-Solutions
October 8, 2014

Interactive – Self-paced – Online Requirements Analysis Destroys Ambiguity Combat Missing and Misunderstood Requirements Price:   $49 Available at: Duration: 1.5 – 2 hours Volume discounts […]

What is a Use Case
October 7, 2014

This simple introduction to use cases will help anyone wearing the BA hat develop rudimentary use cases following best practices.

The Elusive Dream of Good Requirements
August 19, 2014

Requirements define the future state that someone would like to experience. The problem with requirements is whether the person who wrote them and the people reading them share a common understanding.

Part I of How to Write Effective Requirements for IT-Solutions
May 13, 2014

Despite significant advances in technology and software delivery methodologies, getting the IT folks to understand what the business community needs is still the number one challenge to IT projects. This enlightening and entertaining "intellimated" video course offers a set of 3 simple rules for getting better requirements earlier. The course includes specific, hands-on exercises that allow you to try out the presented ideas and get instant feedback on your results.

What Is Business Process Analysis for Requirements Discovery
April 8, 2014

Analyzing a Business Process Model uncovers problems and identifies potential solution requirements. You need to know what the different types of diagrams express and how to analyze each.

How to Become a Business Analyst
March 26, 2014

Following steps can help you to build your career as a Business Analyst and find a promising future and great opportunities

How to Do Business Analysis in an Agile Environment
March 11, 2014

Leveraging Business/Stakeholder/Solution Requirements and User Stories to Define Your IT Solutions Course Duration: 3 days Onsite, Instructor-led Price (continental US) $15,025/16 participants.

A Proof of Concept: Business Analysis works – part 3 and final
March 9, 2014

… continued from Part 2 When we arrived in Tampa, we followed a time-honored approach to assessing a potential new home (one lesson learned from […]


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    To provide top-quality business analysis training, BA-EXPERTS partners with the Requirements Solutions Group (RSG). RSG's experienced instructors have more than 15 years experience as business analysts and 5 years as stand-up instructors.

    Over the course of its 8-year history, RSG has trained thousands around the world for customers such as Cathay Pacific, TIAA-CREF, Cheesecake Factory, and more. Several training organizations license its world-class courseware. For more information on RSG, visit More


      Amazing content and even better delivery, the class blew me away. Great class!
      Course: How to Plan, Prepare, and Manage Acceptance Testing
      What made this facilitator effective is his knowledge and his ability to clearly explain concepts!
      Course: How to Write Requirements
      WOW! Very clear depictions and explanations!
      Course: How to Write Requirements
      Tom was a WONDERFUL instructor. He is very knowledgeable, extremely thorough in explaining detail and answering our questions. He used a simple example in explaining things to allow you to relate the importance of the topic at hand.
      Course: How to Define and Document Use Cases
      What made this facilitator effective is his knowledge and his ability to clearly explain concepts!
      Course: How to Write Requirements
      I was not sure what to expect, but I came out with a much better understanding of writing business requirements. I would highly recommend this session.
      Course: How to Write Requirements
      What made this facilitator effective is his knowledge and his ability to clearly explain concepts!
      How to Write Requirements
      Jean-Paul was very clear, concise and thorough in his presentation of the subject. The extra time he took to explain things really was an asset to ensure I gained the knowledge I needed to fully comprehend the subject.
      Course: How to Define and Document Use Cases

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