Book: Requirements Elicitation Techniques – Simply Put!

Helping Stakeholders Discover and Define Requirements for IT Projects

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Author: Tom and Angela Hathaway
Pages: 100 (estimated)
Format: Paperback and eBook
Publication Date: July 29, 2016

Also available as an eCourse and covered in an instructor-led course (live and online classroom).

What is this book about?

7 Ways to Improve Your Requirements Elicitation Skills

Getting the right requirements from the right people at the right time for your project is a critical success factor for any IT project. Nearly every study over the past 40 years has pinpointed missing and misunderstood IT requirements as the primary cause of IT project failures and overruns. “Requirements Elicitation Techniques – Simply Put!” presents 7 requirements definition techniques that evolved from our work with customers to meet that specific challenge.

This book is a continuation of our Requirements Elicitation series. The previously published book “Requirements Elicitation Interviews and Workshops – Simply Put” deals with soft skills (i.e. how to run a requirements workshop) needed to elicit requirements.

The book defines the concept of requirements elicitation and explains why it is necessary. It presents specific business analysis techniques for identifying stakeholders, analyzing relevant business problems, helping stakeholders discover what they need and want the solution to deliver, and a set of key questions you need answered to initiate and manage the elicitation process. Applying these techniques will significantly improve your requirements elicitation outcomes.

“Requirements Elicitation Techniques – Simply Put!” will help practicing business analysts, future business analysts, subject matter experts, managers, product owners, project managers, and anyone responsible for getting the right requirements from the right people.

You will learn how to:

  • Identify potential stakeholders
  • Manage the requirements elicitation process
  • Track progress toward requirements completion
  • Define and analyze business problems to ferret out hidden requirements
  • Facilitate effective requirements brainstorming sessions
  • Use 10 critical questions to initiate the requirements elicitation process
  • Avoid “analysis paralysis”

Learn More Business Analysis Skills by:

  • Looking at our extensive course library for onsite or online instructor-led business analysis training.
  • Taking one or more of our virtual training courses (these primarily focus on the business analyst career development, but learning new skills has seldom hurt anyone).
  • Checking out relevant FREE KnowledgeKnuggets™ and explainer videos.

Meanwhile, please enjoy this book. We appreciate any comments, suggestions, recommended improvements, or complaints that you care to share with us. You can reach us via email at books@businessanalysisexperts.com.

Who will benefit from reading this book?

  • Product Owners
  • Business Analysts
  • Requirements Engineers
  • Business- and Customer-side Team Members
  • Agile Team Members
  • Subject Matter Experts (SME)
  • Project Leaders and Managers
  • Systems Analysts and Designers
  • AND “anyone wearing the business analysis hat”, meaning anyone responsible for defining a future IT solution

Table of Contents

  • PREFACE
  • Introduction to Requirements Elicitation Techniques
  • Managing Requirements Elicitation with a Question File
    • A Question File Quantifies Uncertainty
    • Discovering What You Do Not Know
    • Minimal Layout of the Question File
    • Using a Question File  to Combat Analysis Paralysis
  • Identifying Stakeholders for Requirements Discovery
    • Missing Stakeholders Means Missing Requirements
    • Identifying Stakeholders on an Org Chart
    • Creating and Maintaining a Stakeholder List
  • Problem Analysis Initiates Requirements Gathering
    • Collect Problems from ALL Stakeholders
    • A Well-Structured Problem List
    • A Simple Problem Analysis Technique
    • Will the Real Problem Please Stand Out
  • Requirements Brainstorming
    • To Brainstorm or Not to Brainstorm
    • Preparing the Session and the Participants
    • Maintaining Momentum from Start to Finish
    • Post-Session Steps and Lessons Learned
  • Ten Quick Questions Guide Requirements Discovery
    • Introduction to the Quick Ten
    • Discovering Functional Requirements
    • Getting Non-Functional Requirements
    • Capturing Constraints
    • Using the Quick Ten
  • Requirements Elicitation Techniques Wrap-up
    • What Do You Do Next?
  • ABOUT THE AUTHORS