Books and eBooks

Lean Requirements Definition and Digital Business Analysis

NEW in 2021

How to Capture, Write, Prioritize, Rightsize, and Flesh Out User Stories with Defined Acceptance Tests as Given-When-Then (GWT) Scenarios

User Stories: A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize, and Flesh Out User Stories including Acceptance Tests as Given-When-Then (GWT) Scenarios

Learn how to become the User Story Expert in your organization.
 

  • As a user or Subject Matter Expert, you can express your needs in the format that developers understand and need.
  • As a developer, you can deliver digital solutions that will delight your customers.
  • As a Product Owner, Business Analyst, or User Experience Designer, you get a clear understanding of all perspectives to ensure that the developers deliver what the organization needs.
  • As a Tester, you can prove that the product works as intended.

NEW in 2021

Simple Conversational Design and Science-based Chatbot Copy that Engages People

Chatting with Humans: User Experience Design (UX) for Chatbots

Simple Conversational Design and Science-based Chatbot Copy that Engages People

Poor Conversation Design leads to frustrated visitors and tarnishes the image of the organization. Whether you implement your chatbot on a rules-based platform or a natural language understanding-based AI platform, the exchange between the computer and the person needs to be crafted. Learn how to:
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  • Leverage UX Design and Business Analysis techniques to create chatbots that align business goals with user expectations.
  • Structure your chatbot’s conversational flow for the best user experience.
  • Use the power of neuroscience to shape your chatbot messages and create an exceptional and engaging user experience.

Digital Business Analysis for Lean and Agile Environments

User Stories: A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize, and Flesh Out User Stories including Acceptance Tests as Given-When-Then (GWT) Scenarios

Getting and Writing IT Requirements in a Lean and Agile World

Business Analysis Techniques for Discovering User Stories, Features, and Gherkin (Given-When-Then) Scenarios

Chatting with Humans: User Experience Design (UX) for Chatbots

Simple Conversational Design and Science-based Chatbot Copy that Engages People

Functional and Non-Functional Requirements – Simply Put!

Simple Requirements Decomposition / Drill-Down Techniques for Defining IT Application Behaviors and Qualities

Data Flow Diagrams – Simply Put!

Process Modeling Techniques for Requirements Elicitation and Workflow Analysis

LEAN Business Analysis for Agile Teams

Introducing Lean Principles that Supercharge Your Requirements Discovery Process in Agile and Traditional Software Development

Featured Online Course: Getting and Writing IT Requirements in a Lean and Agile World

Lean Business Analysis for Lean Requirements: Techniques for Discovering and Writing User Stories, Acceptance Tests, Scenarios and Examples

User Story Best Practices for Agile and Business-side Teams

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

Fundamentals of Digital Business Analysis

Business Analysis Defined

Learn What BA Is, When To Do It in Agile and Waterfall SDM, and What Techniques Are in Use

Requirements Elicitation Techniques – Simply Put!

Helping Stakeholders Discover and Define Requirements for IT Projects

Requirements Elicitation Interviews and Workshops – Simply Put!

Best Practices, Skills, and Attitudes for Requirements Gathering on IT Projects

How to Write Effective Requirements for IT – Simply Put!

Use Four Simple Rules to Improve the Quality of Your IT Requirements

Writing Effective User Stories

As a User, I Can Express a Business Need in User Story Format To Get the IT Solution I Need

BOOK SET: Business Analysis Fundamentals – Simply Put!

Kick-start Your Business Analysis Career with the Fundamentals of Digital Business Analysis. Written for aspiring Business Analysts, and anyone tasked with defining the business needs or requirements for a future IT solution. By grasping these core Business Analysis (BA) concepts and skills, you can contribute significantly to successful IT projects regardless what your job title is.

Lean Business Use Cases in an Agile World

Three Emerging Careers for Digital Business Analysts

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