Free agile lean waterfall business analysis techniques for product owners

Business Analysis Soft Skills: Active Listening Techniques, Informational Listening, Highway 350

Improve the most critical communication skills by using verbal and non-verbal techniques that will expand your set of soft skills

FREE

Author: Tom and Angela Hathaway
Video Duration: 12.13 minutes

This KnowledgeKnugget™ is part of this eCourse

Listening is an art, no doubt. No matter whether you are trying to elicit User Stories, Scenarios, Business Requirements, or Functional Features from your Domain or Subject Matter Experts, you need to apply powerful listening techniques to ensure that you get the right information out of the conversation.

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Learn Business Analysis Techniques for Discovering Requirements, User Stories, Features, and Gherkin (Given-When-Then) Tests
Description

Why Is Active Listening Important?

Listening is one of the most important communication skills you can have. How well you listen has a major impact on the effectiveness of your requirements elicitation as well as the quality of the resulting User Stories, Epics, Business Requirements, and Features.

This video has tips, tricks, and techniques that will improve your skill set the next time you facilitate a requirements meeting or a user story workshop.

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Kick-start Your Business Analyst Career

Books, eBooks, and Online Courses at a Reasonable Cost
Written for the aspiring Business Analyst and anyone tasked with defining the business needs, requirements, or user stories for a future IT solution.

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