FREE Business Analysis Videos

Lean Requirements Definition and Business Analysis Techniques

Video shorts presenting an easily-digestible “bite-size” explanation of a specific business analysis technique that you can use instantly. 

FREE KnowledgeKnuggets™ (KK) and Video Shorts

The fundamental idea behind KnowledgeKnuggets™ is to provide you with a 5 – 15 minute video short covering a single topic relevant to the field of business analysis and requirements engineering. Whether they provide answers to “What Is …?” or “How To …?” questions, they are designed to be understood by a non-technical audience. Our KnowledgeKnuggets™ (KK) have been viewed over 1.5 million times on our Youtube channel with over 16,000 subscribers since we introduced the concept.

We also included free lessons from our  online courses at Udemy. Designed to give you insight into our teaching style and content, they have led 54,000+ students to register and complete our popular self-paced, online training courses.

We thank our learners for the overwhelmingly positive reviews from viewers around the globe

This particular class is already delivering first-rate value as relevant to Business Analysts at my level. With its basis in the International Institute of Business Analysis (IIBA) and the associated Bus. Analysis Body of Knowledge (BABoK), it ties in very neatly with the Project Mgmt. Institute (PMI) program which I’ve been involved with.

Tom is an excellent instructor/mentor for Business Analysis & Business Architecture with 30+ years of experience under his belt. He REALLY cares about his students/clients. I enjoy reading his books and courses as they are concise and clear with relevant examples. Highly Recommended!!

I read the Lean Startup and The Four Steps to the Epiphany, both excellent in the ideas they put forward, but then trying to keep up with Agile, Scrum and all of the other ways of requirements gathering and software development is just too time consuming. Therefore, it is a relief that the authors of this course put it all together for you.

It is refreshing for me to get a Udemy course delivered by someone who is older and with huge, obvious on-the-job industry experience, who is an expert. All of the material is delivered in an interesting and easy to absorb way.

I cannot say enough good things about this course - it opened my eyes to many ideas, methodologies and frameworks and has given me a lot of ideas that I can begin to implement right away.

Just to show how effective this was, after all the learning about decision tables, at work I introduced a much needed decision table for a highly complex piece of functionality (55 rules, 12 conditions!) and it was very useful for the team.

The instructor is amazing. The class is very informative. I will be taking more classes from this instructor.

... and were more useful than many of the onsite trainings I have attended throughout my career.

Although I wouldn't consider myself a dedicated Business Analyst or even particularly advanced in my experience, the course was still well suited for my understanding. K.

Very informative, with loads of exercises to help in understanding. Excellent delivery and good emphasis on Given, When, Then (Gherkin). In fact it's so good and packed with examples that I need to re-visit again.

That class is by far the best quality specific tech/business training class that I’ve attended in the 6+ years

Thanks for a well organised and very helpful course! I enjoyed after each topic presented I had the opportunity to put the learning into practice.

I really like the fact that the trainers personality comes across and he's not afraid to give his personal view based on his experiences.

FREE KnowledgeKnuggets™

User Story Best Practices

What is a User Story? The Card, the Conversation, and the Criteria explained

To get the working software you need and want, you need to express who you are, what you want, why you want it, and how you will test whether you get it.

What Are User Story Acceptance Criteria?

Benefits and purpose of Conditions of Satisfaction in User Stories

Timing of User Story Writing and Elaboration in Lean / Agile Product Development

Lean and Agile follow two important concepts – Incremental and Iterative. Incremental product development means building something piece by piece.

How to Define User Story Roles: User Role Modeling, Persona Development, and Stakeholder Identification

3 Techniques to discover and analyze obvious and not so obvious roles / stakeholders that will generate new User Stories

How to Rightsize / Split User Stories by Sequence of Events

Identify the fewest number of business events that create a specific business value to break up a User Story or Epic

The User Role Matches the User Story Goal

Good User Stories answer the WHO, the WHAT, and the WHY of the Business Value or Goal that is the Story Outcome

Write Given-When-Then (GWT) Scenarios Based on Business Rules

Acceptance Criteria stated as business rules make it easy to identify critical Scenarios or Scenario Outlines for Acceptance Testing

User Stories:
A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize, and Flesh Out User Stories with Defined Acceptance Tests as Given-When-Then (GWT) Scenarios

User Story Best Practices:
A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

Lean / Agile Business Analysis

An Overview of Lean / Agile Business Analysis

Lean Business Analysis is a flexible response to change, a value increase using fewer resources, and waste reduction during requirements discovery

Acceptance Testing: Discovering Gherkin Given-When-Then Scenarios for Agile Business Analysts

How to Discover Scenarios, Outlines and Examples Using Decision Tables and Use Cases

Acceptance Criteria (Testing): Minimizing the Number of Given-When-Then Test Scenarios

How to Save Time Using Test Data Engineering, Boundary Analysis and Equivalence Classes and Get Reliable Regression Tests as a Bonus

Agile Business Analysis: Common Categories and Characteristics of Non-Functional Requirements (NFR)

17 common types of non-functional requirements that developers must know to deliver the solutions your organization needs

Lean / Agile Business Analysis: PLAN and PREPARE Effective User Story Conversations

Things to Consider for Your Next Meeting or Workshop – from Picking the Right People to Deciding on the Right Conversation Type

Agile Business Analysis:
Getting and Writing Lean Requirements

Business Analysis Techniques for Discovering Requirements, User Stories, Features, and Gherkin (Given-When-Then) Tests

Check Out BA-EXPERTS’ Business Analysis Books

lean and agile business analysis books for requirements discovery

Business Analysis Softskills

User Story Conversations and Communications with Stakeholders

8 critical communication skills to conduct a requirements elicitation interview, a 3-amigos conversation, or a Requirements Workshop

Active Listening Techniques, Informational Listening, Highway 350

Improve the most critical communication skills by using verbal and non-verbal techniques that will expand your set of soft skills

Dealing with Difficult People in Meetings, User Story Conversations, and Workshops

This video explores different types of personalities that can stand in the way of a successful outcome and give you some tips on how to manage them.

User Story Best Practices:
A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

Business Use Cases Simplified

What Is a Use Case

Writing Use Cases to Define Interaction Requirements

Introduction to Business Use Cases for Lean and Agile Environments

Use Case Diagrams, Briefs, and Detailed Use Cases: Different levels of detail for seeding a Backlog, 3-Amigo Conversations, or clarifications during development

Agile Business Analysis: Find and Write Detailed Use Cases to Discover Complex Features / Functions

Follow an Example Demonstrating How to Identify and Define Main (aka Standard, Basic), Alternate, and Exception Paths for an ATM

Use Case Paths (Flow of Events) to Capture, Organize, and Communicate Functional Features

Understand 3 different types of Use Case paths: Main (aka Standard, Basic), Alternate, and Exception

Lean / Agile Business Analysis:
Writing BUSINESS Use Cases

Lean Use Cases to identify and write Use Case models and diagrams

Conversation Flow Analysis and Chatbot Development

User Experience Analysis (UX) for Chatbot Development

Define purpose, user goals, business objectives, and target audience for engaging lead generation, product sales, and engagement bots

Analyze and Design the Conversational Flow for a Chatbot

Using a decision tree, draft a chatbot structure and chatbot paths including user choices, decision points, and outcomes while following the lean principles

How to Build a Chatbot Using the Landbot Drag-and-Drop Platform (No-coding Required)

Use the most intuitive chatbot builder to create website bots, conversational apps / website interfaces, Facebook bots, and WhatsApp bots

Chatbot Structure and Conversational Flow Must Fit the Chatbot Type

Define the chatbot’s welcome message, navigation flow, chatbot structure, user interactions, decision points, and sequence of user choices

Learn how to design and build Chatbots
NO CODING REQUIRED

Learn how to build a Landbot chatbot with conversational flow design

Workflow Analysis Process Modeling

Business Process Analysis for Requirements Discovery

Analyzing Business Process Models to Uncover Workflow Problems and Identify Requirements for IT Solutions

Create a Context-Level Dataflow Diagram (DFD) to Visualize Project Scope

A “Level 0” Dataflow Diagram (a.k.a. Context Diagram, Business Process Model) Makes the Scope of Your Project Visible

How to Draw Dataflow Diagrams (DFD) for Business Analysis

Drawing a Picture of How a Business Process Creates and Consumes Data Identifies Critical Functional and Non-Functional Requirements

Create a Rigorous Physical Process Model as an Easy Start to a Data Flow Diagram

Jump-Starting Context Diagrams, Data Flow Diagrams, Workflows, and Process Models by Visualizing Material and Data Movement within an Organization

How DFDs Combat Scope Creep and Mitigate Project Risks

How Creating and Using Data Flow Diagrams Can Save Your Agile or Traditional IT Projects

Exploding or Leveling Processes on a Dataflow Diagram (DFD)

How to Develop a Detail or Low Level Data Flow Diagram that Lets You Identify Issues and Discover Requirements for Change

How to Get Started Drawing a Detailed Data Flow Diagram (DFD)

Finding Lower-Level Processes as a Crucial First Step toward Creating a Detailed Dataflow Diagram

How to Analyze a DFD to Expose Missing Data Elements

Use the Power of a Data Flow Diagram to Identify Data Discrepancies, Inconsistencies, and Conflicts

How to Discover Missing Processes and Data

Balancing an Exploded Process with the Lower Level Dataflow Diagram Reveals Missing Components

How To Write Data and Process Specifications

Using a Data Flow Diagram to Define Process and Data Specs Provides the Level of Detail that Solution Providers Need

Functional AND Non-Functional Requirements – Simply Put!

Functional AND Non-Functional Requirements

Start Your Business Analyst Career with a Business Analysis Coach or Mentor

Digital business analysis mentoring and coaching

Self-paced, Online Courses: Lean Requirements, Business Analysis, User Experience Design (UX)

business analysis coaching and mentoring
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FREE Course Lectures: Data Flow Diagrams to Visualize Workflows

Requirements Elicitation and Analysis

What Are IT or User Requirements?

A Look at Software Requirements including Business, Stakeholder, Solution, and Transition Requirements

An Introduction to Business Analysis Techniques

An Overview of the Most Widely Used Business Analysis Tools and Techniques

Business Analysis and System Development Methodologies (SDM)

An Overview of Software Development Approaches and Their Impact on Business Analysis Activities

Business Analysis and Agile Methodologies

Agile Software Development Approaches and Their Impact on Business Analysis Activities

Business Analysis and Iterative Methodologies

Iterative System Development Approaches and Their Impact on Business Analysis Activities

Business Analysis and Waterfall Methodologies

Structured System Development Approaches and Their Impact on Business Analysis Activities

How to Run Requirements Workshops (aka JAD/R)

Requirements Discovery or User Story Workshops Are a Fast-track Approach To Getting User Requirements from a Diverse Group of Stakeholders

How to Identify Stakeholders for IT Projects

Identifying All Stakeholders at the Beginning of Your Project Is a Best Practice for Reducing Scope Creep and Avoiding Missing Requirements

Maintaining a Questions and Answers Backlog

Keep Your Requirements Elicitation on Track by Managing Questions, Answers, and Assumptions in a Central Repository

Business Problems Drive Business Requirements (1)

Effective Information Technology Solutions Start with Business Problem Analysis, for Which You Need a List of Potential Problems

Problem Analysis Uncovers Business Requirements (2)

How to Craft Business Problem Statements That Enable Decision-makers To Approve Your Project and Ignite Your Team’s Creativity

Business Data Modeling - Getting Informational Requirements for IT

Business Data Models Let the Business Community Recognize What Data Is Important to Them and How Data Describes Their Business

Lean / Agile Business Analysis:
Writing BUSINESS Use Cases

Lean Use Cases to identify and write Use Case models and diagrams

Getting and Writing IT Requirements
in a Lean and Agile World

Book - Lean Agile User Stories and Features

Functional AND Non-Functional Requirements – Simply Put!

Functional AND Non-Functional Requirements

User Stories Simply Put!

Business Analysis Using User Stories

How Well-formed User Stories Express Stakeholder Requirements for Agile And Traditional Projects

Prioritize Your User Stories, Features, Non-functional Requirements or Other Backlog Items

Prioritizing User Stories or Requirements Is Essential to Focusing Your Limited Resources on the Most Important Requirements First

Keep Your User Story Simple

Rule 1 in How To Write Effective User Stories that Express Business Needs and Minimize Misunderstandings

A User Story Expresses WHAT, Not HOW!

Rule 2 in How To Write Effective User Stories That Express Business Needs and Minimize Misunderstandings

Writing User Stories that Are in Scope

Rule 3 in How To Write Effective User Stories that Express Business Needs and Minimize Misunderstandings

Avoid Ambiguity in Your User Story

Rule 4 in How To Write Effective User Stories that Express Business Needs and Minimize Misunderstandings

Non-Functional Requirements Add Value to User Stories

Rule 5 in How To Write Effective User Stories that Express Business Needs and Minimize Misunderstandings

User Stories:
A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize, and Flesh Out User Stories with Defined Acceptance Tests as Given-When-Then (GWT) Scenarios

User Story Best Practices:
A Collaboration Tool for Business and IT

How to Capture, Write, Prioritize, Rightsize and Split User Stories Plus Acceptance Tests with Given-When-Then Scenarios

BA Overviews

An Overview of Business Analysis for Information Technology

An Introduction to Business Analysis and Why It Is Important to Organizations around the World

What Is Business Analysis for Information Technology (IT)

An Overview of Business Analysis Activities and Current Business Analysis Techniques

Agile, Lean, DevOps, Kanban, ATD, BDD, Cynefin – the New World for Business Analysts

Part 1 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers” presented to the IIBA® (International Institute of Business Analysis™) Cincinnati Chapter and the Bluegrass IIBA® Chapter.

Business Analysis Techniques Used by the Strategic Business Analyst

Part 2 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers”.

Business Analysis Techniques Used by the Tactical Business Analyst

Part 3 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers”.

Business Analysis Techniques Used by the Operational Business Analyst

Part 4 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers”.

When Do You Do Business Analysis in Lean / Agile Projects

Part 5 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers”.

The Now and Future Business Analyst Profession

Part 6 of “Strategic, Tactical, and Operational Business Analysis – Three Emerging Business Analysis Careers”.

Self-paced, Online Courses: Lean Requirements, Business Analysis, User Experience Design (UX)

business analysis coaching and mentoring

Learn how to design and build Chatbots
NO CODING REQUIRED

Learn how to build a Landbot chatbot with conversational flow design

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